Month: January 2008

On Friday, I was having a late lunch with a colleague from the business/advertising side of The Washington Post. We were talking about how our company’s hyper-local strategies should evolve. It was a great conversation that I wish could have lasted all day.

As we were talking/eating, I noticed the TVs in the restaurant all showing live video of one of the mega resorts in Las Vegas on fire. I have several friends who now work at the Las Vegas Sun, so this story was interesting to me for at least a couple of reasons.

When I finally got back to my computer at the Washingtonpost.Newsweek Interactive offices and saw how my buddies were covering the fire at the Monte Carlo hotel, my jaw nearly hit the ground. And every time I checked back, they continued to add layers and layers to their newspaper site’s coverage.

It started with a live blog updated by several members of the newsroom staff. I’m not sure how often the blog was updated, but it had new content every time I looked at it. Obviously, tons and tons of updates to it throughout the day.

Then came the photos.

Then came the overview of the Monte Carlo hotel and this incredibly well-done historical context of the fire.

Then came the videos. Here is another. And another, which seems to go with this very funny blog post.

And what made this so impressive was that with the exception of the videos, which I thought were pretty dang good, all of this coverage came while the hotel was still burning.

This was a local newspaper covering a breaking news event as it was unfolding.

The Sun’s site even had an easy way for readers to submit photos through Flickr and YouTube, as well as reader comments all over the place.

To me, this was a nearly textbook example of how a local newspaper should cover a big breaking news story in its community in the iPhone era.

But is it how most local newspapers would have reacted?

(And don’t try to tell me the Las Vegas Sun has a huge newsroom, especially for a newspaper in a town with 2 million people. Dave Toplikar, the newspaper’s online managing editor and a very good friend of mine, tells me the newspaper’s newsroom is probably around 30-40 people total.)

It seems to me that in 2008, there are probably about five ways a local newspaper might cover a breaking local news event like this:

• No. 1 — Throw some resources at it in real-time, becoming the definitive source online for the story as it is happening. Constant news updates. Great background info. Multimedia that is worth looking at — at the very least, some decent photo galleries if you’re not going to do video. I’m talking about web reports that combine speed, accuracy and compelling visuals with overwhelming comprehensive coverage in a way that creates something that shows your readers that your newspaper’s website is the only place to go for information on this story.
• No. 2 — At the very least, keep the web site updated. Even if in kind of a half-assed way.
• No. 3 — Run a big story in print with a big photo. The next day. After the story is over. Treat it like your print predecessors would have back in 1978, pretending that no one knows about the story until you tell them about it in print. The next day.
• No. 4 — Go apesh*t in print. The next day. But in the midst of the overkill print coverage, there are thoughtful analysis pieces that treat the story like a Day Two story. Which in 2008, it is.
• No. 5 — Do a mixture of No. 1 and No. 4. Treat the web and print like they’re both important, with print coverage that acknowledges that we live in a world where both CNN and the Internet have been around for at least a few years. Or maybe even a few decades.

So, the question is simple: How do you think your newspaper would cover a big-time, local breaking news story in 2008?

Would it be 1, 2, 3, 4 or 5?

If it’s 2 or 3 (and possibly even 4), I’d be thinking about getting that resume ready if I were you.

When a story in your hometown is all over CNN, MSNBC and Fox News, it’s best not to let cable news organizations who are only going to be in your town maybe once or twice a year (if even that often) to kick your ass.

Do you really want your local audience saying: “Well, I tried to look on the newspaper’s website, but it was loading so slow. And when it did finally appear on my computer, the newspaper’s site didn’t really have much on it. I turned on CNN, and they were all over the story. So, I just kept it on CNN for the rest of the day.”

If you are a newspaper publisher, right now — and I mean right this very second — go ask the people who are in charge of your website if they are ready for 100 times the normal traffic that your website would typically get.

When our team was in Naples and Lawrence, we had alternate templates that we could deploy on our sites for just this very reason.

Yep, you read that correctly. We didn’t buy tons and tons of back-up hardware and servers for emergencies — though that’s not a terrible gameplan. We simply had another version of our site ready to go on a moment’s notice that was built to be very low in graphics.

In Naples, the alternate templates were used for our coverage of Hurricane Wilma, while our site was getting killed with traffic.

In Lawrence, the alternate templates were used for a big breaking news KU basketball story (such as Roy Williams leaving, a player leaving early for the NBA, etc…) or when the Drudge Report would link to us, which happened a surprising amount of times on LJWorld.com back in the day.

When a local story becomes national news, the local newspaper must own it. As it is happening.

That’s how people now expect to get their news.

Back in 2005, when Hurricane Wilma was about to smack the Naples area, our news organization made a commitment that when it came to real-time coverage, we were not going to get beat on this story by CNN or The Weather Channel or any other news organizations.

And that commitment came from the highest level of not only our newsroom, but from the highest levels of our entire organization. The newspaper’s publisher and even the folks at Scripps’ corporate offices in Ohio were doing everything they could to ensure that we were the definitive source for information during this important time for our community.

In today’s world, it’s irresponsible on about 20 different levels for a local newspaper to get its ass kicked by CNN on a local story. Yet, we’ve seen it already happen several times in just the last few months.

Now more than ever, newspapers have to show our communities that we are as relevant now — if not more — than we have ever been. Yet, as an industry, does it feel like we are doing that? Or does it seem that many in our ranks are just yearning for things to be like they used to be before that damned Internet?

Which is all the more reason why I want to throw some love to all of my friends at lasvegassun.com (and the Las Vegas Sun’s newsroom) for their remarkable work in covering the Monte Carlo fire.

On Friday.

As the story was actually happening and mattered the most to their local audience.

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Post Script:

It’s now about 7:50 on a cold Saturday evening here in Washington, DC. As I was getting close to posting this blog, I decided I would take another look at the Sun’s site.

And there’s already an updated blog on the site about the magician who performs at the Monte Carlo that was just posted. I don’t give a crap how good the web team at your newspaper is, if the newsroom doesn’t have real buy-in, your newspaper’s new-media strategy will never work.

With a quick look at the site’s blogs on the homepage, it looks like the newspaper’s newsroom has published at least five blogs today, three of which have been posted in the last hour.

Read this story from Saturday’s print edition of the Sun, and you can see how creative the newspaper’s print coverage was. (My favorite part of this story — at least the online version of it — is actually how a few journalists from other newspapers around the country are commenting on how good the story is.)

You now have the biggest answer as to how the Las Vegas Sun really pulled all of this off on Friday.

The latest issue of the Harvard Nieman Reports addresses the question: “Is Local News the Answer?”

I was asked several months ago by Reports editor Melissa Ludtke if I would write about LoudounExtra.com for the edition.

I received a copy of the latest issue in the mail before Christmas, but noticed at that time that the website hadn’t been updated. Yesterday, through a post on my Facebook newsfeed from TribLocal‘s Kyle Leonard, I saw that the Reports’ site now had the latest content on it.

Granted, I have a pretty big interest in local news on the web, and have already read several of the site’s articles, which are pretty informative. For instance, Kyle wrote an interesting piece about TribLocal for the issue that you all should check out.

The link to the story that I wrote, which talks a little bit about how I grew up around local newspapers, is here.

Or feel free to read it below (links have been added to all of the things referenced in the story):

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I grew up in a three-newspaper household. In the morning, my family got the regional daily out of Topeka, Kansas; in the evening, we got the even more regional afternoon paper from either Ottawa or Emporia (depending on who had the best deal) and, once a week, we got the hometown Osage City Journal-Free Press. To this day, my newspaper sensibilities are directly related to the papers I read as I was growing up.

Overkill sports coverage for my beloved Kansas Jayhawks came from the Topeka newspaper. Coverage of our local high schools and obits for our town were in the Ottawa newspaper. And the Osage paper had great local letters to the editor, as well as the reports from local nursing homes about who had visitors that week, as well as pictures from the Osage County Fair and parades.

When the team I was a part of was asked to build Web sites for the newspapers I worked at in Kansas (the Lawrence Journal-World and The Topeka Capital-Journal), we basically pulled from the news menus of our childhoods. It’s what we knew, and even though most of the journalism we’ve created during the past decade has been delivered via the latest technology instead of with ink on paper, the content has not been far removed from the newspapers I grew up reading in Osage City.

In today’s world of labels for everything, people call this “hyperlocal” journalism and tend to act like it’s something very new. Trust me, this ain’t new. If anything, it’s old school local journalism.

Hyperlocal Goals

In the fall of 2006, when our online team walked through the newsroom of The Washington Post — the paper that hired us to create a venue for local news on its Web site — we knew we weren’t in Kansas anymore. In front of us sat some of the world’s most talented journalists who were watching government’s every move, while overseas their colleagues were risking their lives to tell their readers about the Iraq War. Especially in this age of corporate journalism and big newsroom cutbacks, I have a deep admiration and respect for what it means for an organization like the Post to have bureaus all over the country and world to continue our essential role as a member of the Fourth Estate.

Each morning, it’s amazing to me to see all of this journalism with a capital “J” coming from the newspaper where I work. But even at the Post there needs to be journalism with a lower-case “j” since it is still also the local newspaper for millions who live in the D.C. area. And it turns out that responding to this obligation doesn’t look dramatically different than what we did at our local newspaper Web sites in Kansas.

What I’ve come to realize is that what is important to people is basically the same no matter how long their daily commute is. And that’s where LoudounExtra.com comes in. It is washingtonpost.com’s first step in creating hyperlocal sites that readers connect to in much the same way I related to the newspapers I grew up with in Kansas, which means that relevance and relationship are at its core.

Our goal was never to build a traditional local newspaper site. We were determined to give readers an online experience very different from the typical one of simply finding stories that appeared in the newspaper. Since as far as we can tell no one seems to know what “hyperlocal” really means, we took a stab at what we thought it meant as we built the site.

We knew that news, lots of news, had to be at its center, regardless of whether that news came from Post reporters or online reporters or from bloggers. There are big-time local stories on LoudounExtra.com, the kind readers expect Post reporters to give them. But there also are truly local stories, like police reports about stolen iPods — just like the stuff I might have read in those small Kansas newspapers.

But our goals for the site weren’t just journalistic. There was a fair amount of capitalism being discussed with every move we made. The site needed to be an affordable and very targeted advertising vehicle. We wanted the ads on LoudounExtra.com to feel as relevant to our readers as they do in print.

Let me explain: For years, I’d watched how my family looked at the ads in newspapers as content. Ads mattered to them. They looked forward to the ads as much, if not more, than they did the stories and photos in the newspaper. And this sentiment hasn’t changed.

Recently I saw folks buy the “bulldog” Sunday edition of The Washington Post on a Saturday morning at a local grocery store and throw away the news sections right there at the newsstand and keep the ad inserts. We knew the local ads on LoudounExtra.com had to feel this way: lots of desired deals from lots of local stores.

Our basic strategies to accomplish these hyperlocal goals at LoudounExtra.com consisted of the following:

Constantly updated news: We knew LoudounExtra.com had do be updated all the time with local news. We thought this could be a chore with a five-person Washington Post bureau in Loudoun, Virginia, which had to serve a population of over 250,000. To our surprise, it’s going much easier than we expected. The site has incredible buy-in from these reporters, who do a fantastic job of getting us a surprising amount of breaking news. Our online team also does some basic blocking and tackling for the site by doing all of the cop calls throughout the day and updating the site when press releases are sent from local agencies.

Our litmus test for a breaking news story on LoudounExtra.com is very different than both The Washington Post and washingtonpost.com. It’s not unusual for one of the site’s breaking stories to be about something as small as local mailboxes destroyed by kids putting fireworks in them or for our lead story to be about how a local high school’s cheerleading team did at a regional competition.

Most telling about the local audience’s reaction to the site is that often the most-read story on our site will be something that doesn’t even make it into the next morning’s newspaper as a brief.

Databases galore: It took our team’s two multimedia journalists, and one part-time intern, a little more than two months to gather the information, photos and panoramic images needed to build these five custom databases:

• Restaurants: Our team called every restaurant in Loudoun and created a database with their responses to about 15 questions ranging from things like are they vegetarian-friendly to their hours of operation to if they are locally owned.
• Religious institutions: We visited every church and place of worship in Loudoun we could find to create a searchable guide to more than 150 churches and places of worship in the county with information about congregation size, service schedules and contact information.
• Schools: We talked with every principal at the 85 schools in the county to develop profile articles and links to state report cards. Parents can learn which schools have full-time nurses, if foreign languages are taught, or how many special-education teachers are on staff.
• Calendar: It is intensely local, huge and inclusive, ranging from Bible study groups to band appearances at bars.
• High school sports: Using information in the box scores from coverage of local high school football games by The Washington Post, we created a database with detailed stats pages for every team and every player. This means that any player whose game performance shows up in the Post’s box score has a personal page on our site that contains game-by-game as well as cumulative stats. It is then easy to do side-by-side statistical comparisons for any two players or teams in the database.

An interesting attribute of these local guides is that the entire LoudounExtra.com site is built essentially as one huge relational database. This means that all of the site’s parts can “talk” to each other. When a band is performing at a restaurant on Friday night, that information appears on the restaurant’s detail page and in the calendar. Similarly, with more traditional content, if a news story or review is posted about a restaurant, those same words appear on the restaurant’s page.

Location is also a shared piece of data on the site. Called “geo-coding” and used with places and calendar events and with news stories, we often tie a Google map and driving directions to items appearing on the site. Such geo-coding gives us the capacity to group all of these different types of information — news stories, events, stories, advertising deals, high school sports’ results and church information — and display them geographically on a neighborhood-by-neighborhood basis.

Multimedia overkill: Using photo galleries, video, audio and other multimedia tools, we’re focused on telling the stories of the Loudoun area in innovative ways. As with the breaking news, the buy-in we’ve received from the Post reporters in the bureau has been impressive. Along with our stories of the county fair, we had daily photo galleries and videos. And we shoot four videos for our high school game of the week: a highlights’ video, an interview video, an analysis video with a Post reporter, and the halftime show.

My favorite multimedia packages are done by former Washington Post photo editor (and former Lawrence Journal-World managing editor) Bill Snead, who puts together weekly packages, which are a huge hit on the site. (His stories and images often end up running in the print edition of The Washington Post.) He’s done a story about being a first-grader in Loudoun, being a woman police officer/member of the SWAT team, being a life-long resident of rural Loudoun, as well as elaborate pieces featuring photos from nearly every high school prom in the county and even local weddings.

There are not many journalists who understand what Washington Post journalism and 20,000-circulation newspaper journalism tastes like. Snead does, and he shows this sensibility while using several multimedia tools from his storytelling tool belt. But not all of the multimedia on the site comes from journalists. In some cases, video arrives directly from one of the many Webcams we have positioned near Loudoun highways.

Evergreen content: Put together once and given some rare care and feeding, this content can basically last forever. Our site has big sections on the history of Loudoun, a moving-in guide for new residents, and a “Loudoun 101” overview. These sections also relate to editorial topics. For example, there is a massive guide to AOL with a detailed financial snapshot of the company dating back to 1992, lots of multimedia (including 360-degree panoramic photos of the AOL campus in Loudoun), and stories about the company — and its predecessors — dating back to 1989. A similar section exists for Dulles Airport, including hundreds of Post stories gathered since 1957. (Four people spent a week copying, pasting and in many cases typing in stories dating back to when the idea for “Chantilly Airport” was first conceived.) There’s a virtual tour inside and outside the airport and a gallery of historic and current photos, links to flight information, coverage of the Metrorail extension to Dulles, and a traveler’s guide to the airport. This means that when these topics become headline news, these huge sections exist to give our readers more perspective and information.

Platform-independent delivery: We want our site’s content to work in any format—video, text, audio—and on every site and device our readers might use, whether it be on mobile phones, iPods, MP3 players, game consoles, iGoogle, MyYahoo, Facebook, or on a desktop through customized widgets. Schedules can be downloaded to Microsoft Office calendar or iPhones. And we’ve spent lots of time building mobile versions of our site with the latest news, movie listings, calendar information, or info on where to get dinner. We also do a lot with text messaging to mobile phones. We send game updates for local high school football games or reminders to people that they wanted to attend an event listed in our calendar. We often joke that if we could figure out how to beam content directly to your brain, we would.

Audience dialogue/community publishing: On nearly every page of the site, readers can comment. Without going into a ton of detail on how the proprietary system was built, it recognizes a registered washingtonpost.com reader, then takes it from there. There are a lot of blogs, anchored by a staff-written blog called Living In LoCo, which is Tammi Marcoullier’s take—and she seems to know everyone and everything—on interesting things in Loudoun County. Our audience loves her, easily making her blog the most-read thing on our site nearly every day. Because she is a well-connected former AOL employee, she’s even broken some pretty big news on her blog. When AOL announced that it would lay off 2,000 employees, the e-mail sent to employees from CEO Randy Falco was first posted on her blog; the breaking news story on the home page of washingtonpost.com linked to Tammi’s blog.

The Linked Up in Loudoun blog is a continuously updated look at interesting items published on other sites by newspapers, news organizations, local homeowners associations, area volunteer fire departments, other bloggers in the region, and any other sites that discuss noteworthy happenings in Loudoun. The site also has a fairly lengthy local blog directory, and we do lots of live chats with community leaders, such as with the superintendent of schools or with local candidates. We’ve been blown away by the quantity and quality of the questions that come through those chats.

One of the custom pieces of software that we’ve worked on the most is our community-publishing tool that integrates content from YouTube, Flickr and Facebook. Though lots of other newspaper sites have their own community-publishing tools, as we did when our team was at the Naples (Fla.) Daily News, on LoudounExtra.com we decided to go a much different route — this time building a site that works the way the Internet really works, instead of how many news organizations wished the Internet worked.

Turns out that when people have shot great photos or video, they are much more likely to share those through sites like YouTube, Flickr and Facebook. So we’ve built software that allows us to get local content from those sites and move it to ours. YouTube, Flickr and Facebook allow this; they even encourage it.

Using these strategies, we operate LoudounExtra.com, a constantly changing news site that was designed so its day-to-day workflow can be maintained by essentially one highly trained (and very motivated) editor. Even so, there will be times when we dip into our team’s intern pool for help, such as covering high school football games or on Election Night.

Will The Washington Post’s hyperlocal strategy work? We just don’t know, but that does not mean we are not going to try. The early results have been promising, as traffic and revenue numbers have exceeded our early projections and content initially created for the Web site continues to find itself more and more in the print product. Now we’ve started work on other regional hyperlocal sites to be released soon by The Washington Post and washingtonpost.com.

By any measure, we believe LoudounExtra.com — at least in these early stages — has been a success. And in a lot of ways, it seems a whole lot like how journalism felt to me when I was just a kid in Osage City.

First off, let me apologize for the lack of updates to my site.

For the last few months, things have been hopping around the Curley household and at the washingtonpost.com offices, and I haven’t had a lot of extra time. And when I have had some time, I’ve been going to Disney World and seeing some shows I’ve wanted to see.

(Betsy and I have a list of bands/artists we want to see before they die. Stevie Wonder, Genesis, Van Halen with David Lee Roth and Ozzy Osbourne are now no longer on that list.)

I do have to admit that I came dangerously close to posting something here about the Kansas Jayhawks’ win in the Orange Bowl, then decided it was probably better content for Facebook than here. Especially since I work with so many folks who went to Virginia Tech.

I’ve got three or four blogs close to being ready to post, but they all either are related directly to academia (which I’m waiting for college to get back into session before I post), or they are related to things that our team is working on at Washingtonpost.Newsweek Interactive.

I’m hoping to post a blog about some of the new The Washington Post stuff we’ve been working on by the end of this week or early next week.

Anyway, back to the point of today’s blog …

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I want to congratulate my friends over at The Las Vegas Sun for the release of that newspaper’s new site. It is awesome.

And I feel a bit of personal pride in it, as well.

You see, several months ago, I got a call from Drex Heikes, who is an editor at The Sun. He told me how the family-owned newspaper — which is in what has to be the strangest JOA in the country with its much-bigger rival, The Las Vegas Review-Journal — had by design essentially become a local daily magazine that is inserted into the Review-Journal each morning.

(If you don’t know what a JOA is, you should read this wikipedia entry for a good primer on the subject, along with this story from the Seattle Post-Intelligencer for an overview of cities that still have JOA newspapers.)

The Las Vegas Sun isn’t like any local newspaper you’ve ever seen. There isn’t any news in it about shootings or the vote from the previous night’s city council meeting. And the newspaper has no ads in it.

Heikes told me that since the newspaper’s format change about two years ago, it had really begun to find its place and voice in print. And with things starting to click, the newsroom’s top editor — Mike Kelley (another Midwesterner from the Kansas City area who has made good) — and the newspaper’s editor/president Brian Greenspun, wanted to begin focusing on building a new type of local newspaper website.

So, after all of this was explained to me, I was asked if I knew of an online editor who could lead a local news site like that.

I didn’t even have to think about it. I told them they should hire Dave Toplikar immediately. Dave was the long-time online managing editor at The Lawrence Journal-World before I got there, including being our sites’ top editor for the three years while I was in Lawrence.

I loved working with Dave in Kansas.

Dave is smart, hard-working, understands the Internet, and is a real journalist. (I’ve blogged about Dave in the past.) Yet, some time after I had left lovely Lawrence for the sunny beaches of Naples, Dave had been transferred from being the new-media editor to being a regular reporter at the newspaper.

Believe it or not, I kind of understand this. When new leaders come in, they sometimes want change. Either way, Dave was now pretty unhappy in Lawrence.

The timing was perfect for him to make the jump from Lawrence to Las Vegas.

So he did.

For the first few months, Dave and I would talk on the phone at least once a week to chat about how things were going. At one point, both Dave and Mike Kelley asked me if I could come out to Las Vegas to give a talk about what a local news web site could be and where things might be headed.

I told them there was actually a weird time available in my schedule in mid-June right before my family headed to Scandinavia (which I blogged about here). So instead of flying to Europe from Washington, D.C., our family’s trip detoured through Las Vegas.

After speaking with the staff of The Las Vegas Sun and its sister publications (the company owns/operates several weekly newspapers and glossy magazines in the Vegas area), Brian Greenspun asked me who else he should hire to do the things I talked about in my presentation.

I gave The Sun several names. To my surprise, the newspaper hired every single person on the list. Not some of them. All of them. They even added a few folks to the list who I hadn’t thought of. This new-media team at The Las Vegas Sun is full of friends of mine, as well as several other folks whose work I’ve always admired.

Dave from Lawrence. Doug Twyman from the Hannibal Courier-Post. Josh Williams from the Smithsonian Institute. Zach Wise, who worked Brian Storm and a cast of others on the amazing Soul of Athens project. Trent Ogle, a video journalist from the Arkansas Democrat-Gazette. Andy Samuelson from KUsports.com; as well as a handful of other really talented new-media journalists.

You gotta give the company credit for investing heavily in a new-media strategy in 2008. Lots of newspapers were investing (at least a little) back in 1998, but how many are still investing now? From an online perspective, this newspaper seems to be going from zero to 100 miles-per-hour almost overnight. It’s impressive and refreshing to see in this time of doom and gloom in our industry.

The Sun’s new site was designed by former LA Times’ers Bill Gaspard and Tyson Evans, who were already on The Sun’s staff. (Yes, that Bill Gaspard — the former president of SND.) These guys have done something that I’m not sure I’ve seen another news site do — the area for the lead story changes design everyday.

I don’t mean the lead art changes. I mean the whole area changes everyday. It is designed to be “designed” everyday.

Will that work? I don’t know.

Is it cool? Damn cool.

Here are screenshots of how the lead story has looked on homepage for the first four days of the site:

The site has features that work well despite being in a JOA that forbids The Sun from posting any of its content online before it appears in the print edition of the newspaper: lots of web-only blogs produced by the newsroom; emphasis on local opinion, with the ability for readers to comment on everything; a ton of slickly produced local multimedia content.

I love the full-screen video and photo galleries. And it’s not just the technology that powers these features that impresses me. The actual videos and multimedia on the site look great and are about interesting things that the people who visit the site might actually want to watch.

(BTW — Zach Wise is going to be the next online newspaper rock star.)

I love how it seems like everything can be downloaded. I totally love the crazy 360-degree steerable photographs that also include 360-degree audio captured at the same moment as the image.

Some of the little attentions to detail on the site are really cool, as well. Check out the current-weather conditions graphic that is in the header of every page. Now look really closely at it. There are airplanes taking off and landing in the skyline.

The whole thing just feels very fresh to me, kind of like a local version of Slate.

While I was in Las Vegas for CES last week, I got to spend some time with my friends on The Sun’s web staff on a couple of different evenings after the conference. I’ve seen some of the other new things they are building that will launch over the next few months, and it’s some of the coolest shit I’ve ever seen a “newspaper” do.

I put quotes around “newspaper” because these folks aren’t acting like any newspaper I’ve ever seen, and that’s pretty dang interesting.

For more information on the new Las Vegas Sun site, you should read Dave Toplikar’s note to readers.

Or read the story that ran in The Sun this weekend about the new site, complete with lots of quotes from Brian Greenspun — which I’m guessing will make it must-read material for a lot of Tribune employees around the country.

I’m mentioned in that story and don’t deserve it. I simply told them to hire great people and then stay the heck out of their way. Trust me, that’s harder to do than you think it might be, but this new site feels like they’ve done it.

Again, congratulations guys! I am proud of you!

And never, ever hit on a 17.